For more than a year, C-Log has focused on customer satisfaction and its duty to offer an ever more qualitative service to its partners. Various projects have been set up to measure their satisfaction.
C-Log set up its “click to possession” tool in April. Its purpose : to accurately determine the time elapsed between the validation of the order by the “e-shopper” until delivery by hand. Every day our team takes care to reduce it to the maximum.
This project highlights C-Log’s desire to offer an ever more responsive and efficient service to meet the needs of its partners.
This tool now allows C-Log to measure the performance of its activities and thus adapt these methods and processes to satisfy its partners more and more thanks to an irreproachable service.
In a context of profound changes in the trade, where deadlines are always shorter, supplychain providers must adapt their services. The digitalization of retail forces logisticians to rethink their organization by developing new tools, to know, and to better control the traceability of products.
Long-term collaborative work was needed to implement this new tool, which is the result of a precise study of the brands’ needs and the best way to meet them. It is a reflection of C-Log’s know-how and its ability to offer a responsive and responsive service.
C-LOG attaches great importance to Corporate Social Responsibility. For several years, the company has been committed to the environment by implementing new actions in the daily life of the company as well as in its logistics and transport offers. The company has the will to reduce its impact on the environment and in this environmental […]
The end of year celebrations are fast approaching! In this context, Oracle Retail has unveiled a consumer study on the apprehension of French people about delivery times and the consequences of this feeling on their buying behavior for Christmas. FRENCH APPREHENSION REGARDING CHRISTMAS SHOPPING As part of this end of 2021, the subject […]
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