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contact-usThe firm Temando unveiled a study on consumer expectations in terms of ecommerce delivery.
For many consumers, the variety of choices and prices of ecommerce delivery methods can be a drag on the purchase. 83% of French e-customers put priority on free delivery in relation to the speed of delivery. Today, 86% find the fees too high. 54% are even willing to go to the store to avoid paying them.
Good news for merchants, 63% of e-customers are ready to buy additional products in order to benefit from free ecommerce delivery !
Returns are not left behind, since consumers want more than a free solution for 77%, a simple process type deposit in post office or locker.
The need to adapt to these new constraints is more than ever necessary for E-commerce brands. Thus, each supplychain provider must offer adapted solutions for its ecommerce transport. To entrust this service to a service provider like C-Log is to have a very wide choice to meet the expectations of its customers.
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